BAAS Process & Quality Consultant

CAM - Capacity and Availability Management Contents 1  Purpose 2  Introductory Notes 3  Related Process 4  Specific Goal and Practice Summary 4.1  SG 1 Prepare for Capacity and Availability Management 4.2  SG 2 Monitor and Analyze Capacity and Availability 5  Gaps & Improvements 6  Sample QMS  CAPACITY AND AVAILABILITY MANAGEMENT A Project and Work Management Process Area at Maturity Level 3 Purpose The purpose of Capacity and Availability Management (CAM) is to ensure effective service system performance and ensure that resources are provided and used effectively to support service requirements. Introductory Notes The Capacity and Availability Management process area involves establishing and maintaining capacity and availability at a justifiable cost and with an efficient use of resources. Capacity and availability management activities can be performed at different levels of the organization, in...